Privacy policy

Last updated: February 25, 2026

Sylvoni (“we”, “our”, or “us”) operates this website and online store (the “Services”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, interact with us, or make a purchase.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Personal Information We Collect

We may collect the following types of personal information depending on how you interact with our store:

Information you provide directly

Name
Billing and shipping address
Email address
Payment details (processed securely via our payment providers)
Account login information (if applicable)
Messages or support inquiries you send us

Information collected automatically

Device type, browser, IP address
Website activity (pages viewed, products clicked, cart activity)
Cookies and similar tracking technologies
Purchase and transaction history

Information from third parties

We may receive information from trusted partners such as:

Shopify (our ecommerce platform)
Payment processors
Analytics providers
Advertising platforms (such as Meta, Google, TikTok, etc.)

2. How We Use Your Information

We use your personal information to:

Process and deliver your orders
Handle payments, returns, and customer support
Communicate with you about orders or inquiries
Improve our website, products, and shopping experience
Detect and prevent fraud or misuse
Send marketing emails or promotions (only if you opt in or where permitted by law)
Show you relevant advertisements based on your interests or browsing activity

3. Advertising & Tracking Technologies

We may use cookies, pixels, and similar technologies to:

Understand how customers use our site
Measure advertising performance
Show you personalized ads on platforms like Facebook, Instagram, Google, or TikTok

These tools may track activity across different websites and sessions.

You can usually control cookies through your browser settings. Disabling cookies may affect website functionality.

4. Sharing Your Information

We only share your information when necessary to operate our business and provide services, including with:

Shopify, which powers our online store
Payment processors and fraud prevention services
Shipping and fulfillment providers
Analytics and marketing partners
Legal authorities if required by law

These partners only receive information necessary to perform their services and must handle it responsibly.

For more information on how Shopify processes personal data, visit:
https://privacy.shopify.com/

5. International Data Transfers

Because we operate online, your information may be stored or processed in countries outside your own. When this happens, we take reasonable steps to ensure appropriate safeguards are in place to protect your data.

6. Data Retention & Security

We retain personal information only as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes
Enforce agreements

We implement reasonable technical and organizational safeguards to protect your information, but no method of online transmission or storage is completely secure.

7. Your Rights

Depending on your location, you may have rights including:

Request access to your personal data
Request correction of inaccurate data
Request deletion of your data
Request transfer of your data
Opt out of targeted advertising or marketing emails

To exercise any of these rights, contact us at:

shopsylvoni@gmail.com

We may need to verify your identity before processing requests.

You can unsubscribe from marketing emails at any time using the link included in those emails.

8. Children’s Privacy

Our store is not intended for children, and we do not knowingly collect personal information from individuals under the age required by applicable law. If you believe a child has provided us personal information, please contact us so we can remove it.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their policies separately.

10. Updates to This Policy

We may update this Privacy Policy occasionally to reflect operational, legal, or regulatory changes. Updates will be posted on this page with the revised “Last updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact: