Terms of service
Last updated: February 25, 2026
OVERVIEW
Welcome to Sylvoni (“we”, “us”, “our”). We operate this website and online store, including all related information, content, features, tools, products and services (collectively, the “Services”) to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to offer the Services.
These Terms of Service (“Terms”), together with any policies referenced here (including our Privacy Policy and Refund Policy), describe your rights and responsibilities when you access or use the Services.
Please read these Terms carefully. They include important information about warranty disclaimers and limitations of liability.
By visiting, browsing, interacting with, or purchasing from our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Services.
1. ACCESS AND ACCOUNT
By using the Services, you confirm that you are at least the age of majority in your place of residence (or that you have permission from a parent/guardian to use the Services if required by applicable law).
When you place an order or create an account (if available), you may be asked to provide information such as your name, email address, billing and shipping details, and payment information. You agree that any information you provide is accurate, current, and complete, and that you have the right to provide it.
You are responsible for maintaining the security of your account credentials and for all activity under your account. You may not sell, transfer, assign, or license your account to anyone else.
2. OUR PRODUCTS
We make every effort to display product information accurately. However, product colors and appearance may vary depending on your device, screen settings, lighting, or other factors.
We do not guarantee that product appearance or quality will meet your expectations or match exactly what appears on your screen.
Product descriptions, pricing, availability, and promotions may change at any time without notice. We may discontinue products or limit quantities on a case-by-case basis.
3. ORDERS
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion, including for reasons such as product availability, suspected fraud, or errors in pricing or listings.
An order is not accepted until we confirm acceptance (typically by sending an order confirmation and successfully processing payment).
Please review your order carefully before submitting. If your order has already been processed, we may not be able to cancel or change it.
Purchases are subject to our Refund Policy (linked on our website).
You agree that purchases are for personal or household use only and not for resale, commercial distribution, or export.
4. PRICES, BILLING, AND PAYMENTS
Prices, discounts, and promotions may change without notice. The price charged will be the price shown at checkout at the time the order is placed.
Unless stated otherwise, prices do not include taxes, shipping, handling, customs duties, or import fees, which may be added at checkout or charged by the carrier/customs authority.
You agree to provide current, complete, and accurate purchase and payment information and to promptly update your account details (including email address) as needed.
By submitting payment information, you represent and warrant that you are authorized to use the chosen payment method and that your payment will be honored.
5. SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, weather, or events outside our control.
Once an order is transferred to the carrier, risk of loss and title pass to you (to the extent permitted by applicable law).
6. INTELLECTUAL PROPERTY
All content and materials on the Services—including our trademarks, branding, text, images, videos, graphics, designs, and layout—are owned by Sylvoni (or our licensors) and are protected by intellectual property laws.
You may use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any materials from the Services without our prior written permission.
“Sylvoni” and associated logos, product names, and designs are trademarks of Sylvoni. Shopify’s name and logos are trademarks of Shopify. All other trademarks belong to their respective owners.
7. OPTIONAL TOOLS
The Services may include access to third-party tools or services that we do not control. These tools are provided “as is” and “as available,” without warranties of any kind.
Your use of any optional third-party tools is at your own risk, and you should review the terms of the third-party provider.
8. THIRD-PARTY LINKS
The Services may contain links to third-party websites or embedded features. We are not responsible for third-party content, privacy practices, or transactions you may enter into with third parties. Accessing third-party sites is at your own risk.
9. RELATIONSHIP WITH SHOPIFY
[NOTE: This section is required and should not be removed or modified.]
Sylvoni is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Sylvoni. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Sylvoni, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Sylvoni.
10. PRIVACY
Our collection and use of personal information is governed by our Privacy Policy (linked on our website). Shopify may also process personal information as the platform hosting our store. By using the Services, you acknowledge that you have read and understood these policies.
11. FEEDBACK AND REVIEWS
If you submit ideas, suggestions, reviews, photos, or other content (“Feedback”), you grant us a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, and display that Feedback in any media for business purposes (including marketing), unless prohibited by law.
You represent that you own or have the rights to submit Feedback and that it does not violate any third-party rights or laws.
12. ERRORS AND INACCURACIES
Occasionally, the Services may contain errors, inaccuracies, or omissions (including regarding pricing, availability, product details, or shipping estimates). We reserve the right to correct these issues and to cancel or refuse orders where permitted by law.
13. PROHIBITED USES
You agree not to use the Services for unlawful purposes, including to:
-
Violate laws or regulations
-
Infringe intellectual property rights
-
Harass, abuse, defame, or harm others
-
Submit false or misleading information
-
Distribute malware or attempt to disrupt the Services
-
Scrape, crawl, or collect data without permission
-
Attempt to gain unauthorized access to accounts or systems
We may suspend or terminate access to the Services if we believe you have violated these Terms.
14. TERMINATION
We may terminate or restrict your access to the Services at any time at our discretion, to the extent permitted by law. You remain responsible for any amounts due up to the date of termination.
Sections that by their nature should survive termination will continue to apply (including Intellectual Property, Feedback, Disclaimers, Limitation of Liability, and Indemnification).
15. DISCLAIMER OF WARRANTIES
To the fullest extent permitted by law, the Services and all products are provided “as is” and “as available,” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, and non-infringement.
We do not guarantee that the Services will be uninterrupted, secure, or error-free.
Some jurisdictions do not allow certain disclaimers, so parts of this section may not apply to you.
16. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Sylvoni (and our partners, employees, affiliates, agents, contractors, service providers, and licensors, as well as Shopify and its affiliates) will not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, loss of data, or replacement costs, arising from your use of the Services or products.
Some jurisdictions do not allow certain limitations of liability, so parts of this section may not apply to you.
17. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Sylvoni, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising from:
-
your breach of these Terms,
-
your violation of any law or third-party rights, or
-
your misuse of the Services.
18. SEVERABILITY
If any part of these Terms is found unlawful or unenforceable, the remaining provisions will remain in full force to the maximum extent permitted by law.
19. WAIVER; ENTIRE AGREEMENT
Failure to enforce a right under these Terms is not a waiver. These Terms and any policies posted on the website constitute the entire agreement between you and Sylvoni regarding the Services.
20. ASSIGNMENT
You may not transfer your rights or obligations under these Terms without our written consent. We may assign these Terms without notice where permitted by law.
21. GOVERNING LAW
These Terms are governed by the laws of the jurisdiction where Sylvoni operates, without regard to conflict of laws rules, except where consumer protection laws require otherwise.
22. CHANGES TO THESE TERMS
We may update these Terms from time to time. The updated version will be posted on this page with the revised “Last updated” date. Your continued use of the Services after changes become effective constitutes acceptance of the updated Terms, except where applicable law requires additional notice.
23. CONTACT
Questions about these Terms can be sent to: